This page contains all the legal agreements related to using Fuego’s services.
Terms of Service
Our Terms of Service define the rules and guidelines for using Fuego’s email verification services. By using our services, you agree to these terms.
Key Points
- You must have proper permission for any email addresses you verify
- You are responsible for complying with applicable laws (including GDPR, CCPA, CAN-SPAM)
- Your account may be terminated if you violate our terms
- We provide the service on an “as is” basis
- We limit our liability as permitted by law
Privacy Policy
Our Privacy Policy explains how we collect, use, and protect your personal information.
Key Points
- We collect information you provide (including account details and email addresses)
- We use industry-standard security measures to protect your data
- We do not sell your personal information
- We comply with applicable data protection laws
- You have rights to access, correct, and delete your data
Data Processing Agreement
For customers that require a Data Processing Agreement (DPA) for GDPR compliance, we provide a standard DPA that can be executed between your organization and Fuego.
Request Data Processing Agreement
Anti-Spam Policy
We have a zero-tolerance policy for spam. We only allow verification of opt-in email lists and will terminate accounts that violate this policy.
Key Points
- You must have explicit or implicit consent to email the addresses you verify
- Purchased lists and harvested emails are not allowed
- We monitor usage patterns for abuse
- We investigate all spam complaints
- We terminate accounts that violate our anti-spam policy
Service Level Agreement
Our Service Level Agreement (SLA) outlines our commitments regarding service availability and performance.
Key Points
- We aim for 99.9% uptime for our API services
- Scheduled maintenance is performed during low-usage periods
- We provide notification of scheduled maintenance
- Credits may be issued for service disruptions exceeding 1 hour
- Support response times vary by plan level
Data Retention
We retain verification data for a limited period to provide our services and for legal compliance.
Key Points
- API verification results are stored for 90 days
- List verification results are stored for 90 days
- Account data is retained while your account is active
- You can request deletion of your data at any time
Changes to Legal Agreements
We may update our legal agreements from time to time. We will notify you of significant changes via email or through our website.
If you have questions about our legal agreements, please contact our support team.